Privacy Policy

1. Introduction

Clauma Marketing GmbH ("we", "us", or "our") operates Polaris AI Translation, a Shopify application that provides AI-powered translation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

When you use Polaris AI Translation, we collect the following types of information:

3.1 Shopify Store Data

• Store name, domain, and basic shop information
• Product titles, descriptions, and metadata
• Collection titles and descriptions
• Page and blog content
• SEO metadata (meta titles and descriptions)
• Configured locales and market settings

3.2 Account Information

• Email address (from Shopify OAuth)
• Shopify access tokens for API access
• Translation preferences and settings

3.3 User-Provided Information

• Google Gemini API keys (encrypted)
• Brand context and translation instructions
• Glossary terms and do-not-translate lists

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide AI-powered translation services for your Shopify store content
• To sync translations back to your Shopify store
• To maintain and improve our application
• To communicate with you about service updates
• To comply with legal obligations

5. Third-Party Services

Our application integrates with the following third-party services:

5.1 Google Gemini AI

We use Google Gemini AI to generate translations. When you translate content, the source text is sent to Google's API using your provided API key. Google's privacy policy applies to this processing. We do not store your content on Google's servers beyond the translation request.

5.2 Shopify

We access your Shopify store data through Shopify's official APIs using OAuth authentication. Shopify's privacy policy governs their handling of your data.

5.3 Vercel

Our application is hosted on Vercel. Vercel may collect technical data such as IP addresses and browser information for operational purposes.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• API keys and access tokens are encrypted at rest
• All data transmission uses HTTPS encryption
• Database access is restricted and monitored
• We regularly review and update our security practices

Your data is stored in secure data centers within the European Union and/or the United States, in compliance with applicable data protection laws.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When you disconnect your store or request deletion, we will delete your data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@polaris-translation.com.

9. Cookies

We use essential cookies to maintain your session and remember your preferences. These cookies are necessary for the application to function properly. We do not use tracking or advertising cookies.

10. Children's Privacy

Our application is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.